OPERATIONS SUPPORT

Offload time-consuming administrative tasks to an experienced partner.

Operations Management Support for Local Businesses & Rental Properties

Managing your vacation rental, hotel, or tour company in Costa Rica comes with lots of operational details required to ensure your business is in compliance. Failure to operate within the law can expose your business to costly penalties. We handle the full scope of human resources management and more, so you can focus on the more rewarding aspects of running your business.

Human Resources

Employee taxes, registration, severance

  • Monthly, quarterly, and/or annual payments for Caja Costarricense De Seguro Social (CCSS, “La Caja”), labor insurance, payroll

  • Monthly payroll administration

  • Preparation and administration of aguinaldos (13th month mandatory employee bonus)

  • Severance package preparation and administration

  • Ensure compliance with all mandatory employer-sponsored social guarantees

Insurance Support

Monitoring and on-time renewal of policies

  • Policy and plan comparisons

  • Policy monitoring and renewal

  • Communication with insurance providers in the event of a claim

  • Coverage types handled: homeowners, health, auto, disaster

Bookkeeping & Accounting Support

Financial documents tracking and file preparation to support accounting team

  • Budgeting (operations and cost control) reconciliation with accounting

  • Registering incomes and expenses for businesses and properties

  • Commercial use and passive corporation forms

  • Quarterly, monthly, and annual tax compliance

  • Monthly payroll administration

Property Management

Making your guests or tenants comfortable for long- or short-term stays

  • Welcome, key exchange, house tour

  • Transportation coordination, tours and excursions booking, private chef services, massage, yoga, and more

  • Housekeeping management

  • Maintenance and repairs management

  • Regular reporting on the success of your rental property (both long- and short-term rentals)

  • Strategies to improve profitability

Businesses We Serve

Construction Companies

Contractors

Hotels

Retreat Operators

Vacation Rentals

Tour Operators

Taxi & Transportation Companies

Other Small Businesses

Administrative Support Services

Learn more about our other professional services, tailored to meet your unique project and business specifications.

Construction

End-to-end back office management for your construction project – from the permitting process and design stages to handing over the keys.

Bookkeeping

Meticulous financial records management and file preparation to streamline your accounting needs.

All Services

Explore the complete range of back office support services we can provide for your business in Costa Rica.